Flooring is often overlooked in the grand scheme of home renovations and redecorating. However, the choice of home flooring can dramatically affect the aesthetics and functionality of your living spaces. Empire Flooring, a leader in this industry, deserves the spotlight for its commitment to quality, diversity, and excellent service. In this article, we delve deep into Empire Flooring to empower you in making an informed decision for your next home improvement project.
An Overview: What is Empire Flooring
Empire Flooring is a well-known and respected name in the home improvement industry. They offer a comprehensive range of flooring options, including carpet, hardwood, laminate, vinyl, and tile. A salient feature of Empire Flooring is their commitment to convenience for the customers. They operate with a shop-at-home approach, bringing a vast array of samples directly to your home—making it easier to match choices directly with your existing decor.
Inside Empire Flooring’s Extensive Range
Empire Flooring offers a plethora of options to suit diverse needs, tastes, and budgets. Here is a closer look at what they provide:
Carpet: Empire offers a vast assortment of carpet styles such as plush, frieze, pattern, Berber, and indoor/outdoor. Each carpet style gives a unique look and has varying degrees of durability to match various foot traffic levels.
Hardwood: Hardwood flooring from Empire comes in two types—Solid Hardwood and Engineered Hardwood. You can choose between oak, hickory, maple, and various other wood species, each with its distinct look.
Laminate: Their laminate flooring is durable and designed to resist water, wear, and scratches. It comes in multiple styles mimicking authentic hardwood or tile aesthetics.
Vinyl: Empire's vinyl flooring is water-resistant, durable, and versatile, replicating the looks of tile, stone, and even hardwood.
Tile: Available in ceramic or porcelain, Empire tile flooring offers longevity and sophistication. You can choose from an array of designs for both indoor and outdoor use.
The Empire Flooring Experience: Convenience & Consultation
A standout feature of Empire Flooring is their personalized, in-home shopping experience. They offer free at-home or virtual consultations, enabling you to see samples in your space, and under your existing lighting conditions. This consultation also allows you to discuss your needs and budget constraints directly with their specialist, who can guide you with the best options in real-time.
Professional Installation by Empire Flooring
Another noteworthy aspect is Empire Flooring's installation expertise. With their professional service:
- You get a quick and efficient installation, typically taking place within one to three days after your consultation.
- Their experts install new flooring around your schedule.
- They move the furniture for you, removing one major hassle from the process.
- They provide an all-inclusive price with no hidden costs, including the installation cost in the product price.
Frequently Asked Questions about Empire Flooring
2. How Does Empire Flooring's In-Home Estimate Work?
Answer: Empire Flooring provides an in-home estimate service where a representative will visit your house and show you samples of different flooring options. They will then measure your space and provide an estimate based on the flooring material you choose as well as the size of your room. It's a convenient service that can help you make an informed decision in the comfort of your own home.
3. Does Empire Flooring Offer Any Discounts or Sales?
Answer: Yes, Empire Flooring regularly offers various deals and sales events. These can be seasonal or in response to certain holidays and events. It's always a good idea to check their website or get in touch with an Empire Flooring sales representative to learn about any ongoing or upcoming sales.
4. Can Empire Flooring Suggest a Suitable Type of Flooring for My Space?
Answer: Yes, Empire Flooring representatives are experts in flooring and can make suggestions based on your needs. They take into account factors such as traffic level, moisture exposure, wear and tear, and your design preference to suggest an ideal flooring option for your space.
5. How Long Does Empire Flooring's Installation Process Take?
Answer: The installing timeframe varies depending on the type of flooring you choose and the size of the room. In many cases, Empire Flooring can perform next-day installations, but some cases may take longer. An Empire Flooring representative will provide an estimated completion time during your in-home estimate.
6. Is Empire Flooring Installation Guaranteed?
Answer: Yes, Empire Flooring prides itself on its professional installation service, giving customers a 1-year limited installation warranty. This means any problems related to the installation within the first year are addressed and corrected without additional charges.
7. Does Empire Flooring Offer Customer Support After Installation?
Answer: Yes, Empire Flooring offers a dedicated customer service line for any post-installation queries or issues. This ensures that your concerns are addressed even after the process of installation is completed.
8. Can I Request Samples from Empire Flooring Before Deciding?
Answer: Empire Flooring indeed allows asking for samples. This service allows you the flexibility to view how different flooring options may look in your home before making a purchase.
9. Do I Need to Prepare My Space Before Empire Flooring's Installation?
Answer: Empire Flooring does recommend that you remove furniture and personal items from the area where installation is to take place. They may also ask you to ensure a clear path for the movement of tools and installation materials.
Pros of Empire Flooring
Wide Variety of Products
Empire Flooring offers a wide variety of products to suit all types of homes and budgets. From hardwood and laminate to carpet and tile options, customers have a vast selection to choose from. Empire Flooring also stocks an impressive range of brands, designs, styles, and colors, tailored to fit every lifestyle need.
Free In-Home Consultation and Quote
Empire Flooring offers free in-home consultations and quotes. This is a great benefit because it allows you to see how different flooring options will look in your house before you commit to purchasing a product. Empire Flooring sales reps come prepared with sample products and provide personalized advice to help you choose the right flooring option that suits your taste and budget.
Professional Installation
Empire Flooring backs their products with professional installation services. Their team of experienced and trained installers ensures a perfect fit and finish for your floors. Additionally, they handle the moving of furniture, preparation of the floor, and clean up after installation, making the entire process hassle-free.
Next-Day Installation
One prominent selling point of Empire Flooring is its next-day installation offer on most products. It's an excellent option for homeowners who need quick service or need emergency flooring replacements. This convenience eliminates the issue of prolonged wait times that are common with many other flooring companies.
A+ BBB Rating
Empire Flooring has an A+ rating with the Better Business Bureau (BBB). This high rating is indicative of the company's commitment to customer satisfaction and their ability to resolve customer complaints promptly, which gives consumers confidence in their services.
Financing Options
Empire Flooring provides various financing options to make floor installation affordable. This includes promotional financing and convenient monthly payment options. This allows customers to spread the cost over time, making a significant home improvement project more manageable on the wallet.
Cons of Empire Flooring
Premium Pricing
One of the notable drawbacks of Empire Flooring is its high price point. Compared to other flooring companies, Empire Flooring charges a premium for its products and services. Even with discounts and promotional sales, the overall cost can still be quite high, which might not be budget-friendly for all customers.
Sales Tactics
Some customers have reported aggressive sales tactics used by Empire Flooring's sales representatives. These aggressive sales techniques can be off-putting for customers who prefer a more relaxed shopping experience. Customers have reported feeling pressured to make a decision on the spot due to limited-time offer or promotion claims.
Quality Concerns
While Empire Flooring offers a wide range of products, some customers have raised concerns about the quality of certain options. Some products, especially cheaper ones, may not hold up well over time, leading to early wear and tear. Therefore, customers need to keep a vigilant eye on product quality and warranty terms.
Customer Service Issues
While Empire Flooring boasts an A+ BBB rating, there have been some concerns raised about their customer service. Some customers have reported delayed or cancelled appointments without adequate communication, difficulties in reaching customer service representatives, and slow response times to queries or complaints.
Restrictive Warranty Policy
The warranty policy on Empire's flooring products is also perceived to be restrictive by some customers. Certain conditions or exclusions may apply, leading to denial of claims. Plus, the warranty does not extend to labor; it only covers material defects. Therefore, customers might end up paying out of pocket for repair and replacement costs.
Limited Regional Services
Empire Flooring is a national company, but it has limited service locations in certain regions. Before deciding to choose Empire Flooring, customers must ensure that the company operates in their geographical area and assess whether the company can offer their full range of services in the particular location.
Summary
So, if you're on the hunt for new flooring that's reliable, beautiful and totally tailored to suit your needs, empire flooring could be just what you're after. They've got a huge range of styles, materials and finishes to choose from, so no matter your personal aesthetic or practical requirements, they've got you covered. Their expert team is always on hand to help you find your perfect match.
Choosing your new flooring can seem like an overwhelming task, but with empire flooring, it doesn't have to be. They offer a free in-home consultation where they'll measure your space, bring a variety of samples and find a solution that fits your style and budget. That means you can shop for your new floors from the comfort of your own home.
Finally, one of the standout features of empire flooring has to be their speedy and professional installation service. Once you've found your perfect floors, they'll get them fitted as soon as the next day. That means you won't have to wait around to start enjoying your stunning new floors. If you ask me, that's pretty amazing. Empire flooring is the kind of company that truly delivers on its promises, offering top quality products and services that will surely leave you satisfied.
About Solid Construction & Design
Solid Construction & Design is a family-owned and operated home renovation and remodel business in Sacramento, CA. Serving the community for more than a decade, we lend a unique blend of expertise, passion, and integrity to every project. We're known for delivering top-notch, comprehensive service — from initial concepts to the final brush stroke. Each one of our projects is guided by a commitment to excellence and a dedication to achieving client satisfaction. We look forward to demonstrating our commitment to you and making your dream space a reality!
